Shipping + Returns

Shipping 

Shipping rates are calculated according to carrier rates. Orders will ship within two business days after they are placed.

Free shipping on orders over $250.

Returns

If for any reason you are not happy with your purchase, we are happy to assist you in returning any item eligible for return. To begin a return, email us at hello@shopwildland.com within 7 days of your order's delivery date with the following information:

  • Name
  • Order number
  • Item(s) you would like to return
  • Reason(s) for return

Please note that if this email is not received within 7 days of the delivery date, the items will be final sale.

If your order meets the criteria for a return, we will issue you a return label. Returns must arrive at Wildland within 14 days of the issue of the return label. Please package return items safely in a container intended for shipping like a sealed corrugated box or poly mailer to ensure that your items arrive at Wildland in their original condition. We cannot offer refunds on items that are damaged in return transit.

Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached. Shoes should be returned with the original shoe box, free of damage and postal labels. Beauty products must be unopened with packaging fully intact. Please note that original shipping charges are non-refundable, and the cost of a return shipping label will be deducted from your refund. We will process your return as soon as possible after receiving the approved return package.

Please note that sale items may only be returned for store credit. All sale items purchased with an additional discount will be final sale.

Wildland reserves the right to deny refunds if the merchandise returned does not meet our return policy requirements. Wildland reserves the right to make changes to the return policy without notice.

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund.